Returns & Exchanges

At O Sh, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

1

Initiate Your Request

Log into your O Sh account and select the order you wish to return to receive a unique Return Authorization number.

2

Pack Your Items

Place the unworn garments back in their original packaging, ensuring all designer tags and security seals remain intact.

3

Attach the Label

Download and print our prepaid shipping label from your email and secure it firmly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing